The winner of the GovTech Social's Your Question could be Your Ticket scholarship to the second annual Government Social Media Conference asked a particularly important one - what are the best metrics for use in monitoring and evaluation social media programs in government. The podcast regulars trace the evolution of social metrics and provide context for making choices.
They also debrief with GSMCON creator Kristy Dalton on this year's conference and how she measures success.
GovTech Social cohost and Government Technology staff writer Eyragon Eidam previews a story on one sheriff's office success using collective engagement.
Details are in the show notes at govtech.social
Podcast regulars Dustin Haisler, Paul Taylor, Anil Chawla and Eyragon Eidam announce the winner of the #GovTechSocial contest for a scholarship to the second annual Government Social Media Conference in Reno, NV and preview GSMCON2016. They also discuss the social media lessons to be learned from another contest - the British governments naming of a $287 million polar research ship. The Internet's choice - Boaty McBoatface - is the latest in a (proud?) tradition of trolling government online.
The hosts also explore the unique use case of BART. The Bay Area transit agency flipped rider complaints about late and broken trains to draw attention to a system-wide crisis.
Also on this episode, using Twitter to predict activism, protesting, and likelihood to vote for this or that presidential candidate.