On this episode, details on a scholarship opportunity that could be your ticket to #GSMCON2016 in Reno next month, courtesy of Government Social Media and GovTech Social. (Hint: Tweet your question about social media using #GovTechSocial to enter.)
Also on this episode, a conversation with See Click Fix CEO Ben Berkowitz about what he has learned from almost a decade of pothole, graffiti and illegal dumping reports through the first social media service focused on the relationship between citizens and their government.
And on The Week in Tweet, lessons for public officials who are latecomers to social media from the Veep's recent arrival on Facebook. Plus the use of humor in maintaining authenticity in your agency's social life.